News: Wallaby Server >> Migration to Direct Admin Planned

Published: 22/08/2023

Dear Valued Clients,

We hope this message finds you well. We greatly appreciate your trust and partnership as we work together to provide you with reliable hosting services. We understand the significance of a seamless online presence for your business, and we are committed to delivering the best service possible.

Over the past few months, we've acknowledged the challenges and disruptions some of you have experienced with our Wallaby server hosted on the Plesk platform. We deeply regret any inconvenience this may have caused you. Please know that we have been diligently working behind the scenes to address these issues and find a comprehensive solution.

To ensure a more stable and enhanced hosting experience, we are excited to announce a significant step forward. We have decided to migrate all accounts currently hosted on the Plesk server to our DirectAdmin server. This migration is aimed at resolving the ongoing challenges and boosting the overall performance, uptime, and quality of service that you deserve.

Benefits of the Migration:

  1. Improved Stability: The DirectAdmin server is known for its stability and reliability, which will lead to a more consistent and dependable hosting environment.

  2. Enhanced Uptime: Our migration efforts will contribute to better uptime, minimizing any potential disruptions to your online presence.

  3. Streamlined Service: With the migration, we aim to provide you with a smoother and more efficient service, ensuring your websites and applications run seamlessly.

  4. Comprehensive Support: Our expert technical team will be on hand to assist you throughout the migration process, ensuring a smooth transition for all your data and settings.

What to Expect:

In the coming weeks, our team will be working diligently to orchestrate the migration process. We want to assure you that every measure will be taken to ensure that your data, settings, and configurations are transferred seamlessly to the new DirectAdmin environment.

Detailed instructions, timelines, and any action items required from your end will be communicated to you well in advance. Our priority is to minimize any disruption to your services during this transition.

Please rest assured that we are committed to providing you with the best hosting experience possible, and this migration is a critical step towards achieving that goal. We are grateful for your continued trust and patience as we work to improve our services.

If you have any questions or concerns regarding this migration, please don't hesitate to reach out to our dedicated customer support team. We are here to assist you every step of the way.

Thank you for choosing us as your hosting provider. We look forward to serving you better in the future.

Best regards,
Linda V